Document ID: SX122015 / Created On: mar 08,2015
Author: SmartX
Symptoms
When using universal print server 7.6 policy , in some cases the user cannot see any printer at the ICA session, even if the user is member of the group that should map the printer acording to the citrix policy.
Cause
There is a bug in citrix code that Cause this issue & you need contact Citrix Support to get a private fix
Resolution
Citrix already have a private Universal print fix for this issue. To obtain the fix, please contact Citrix Support and mention service request #64453550
Applies to
Universal printer 76-
Xenapp 65-
Xendesktop 76-