Document ID: SX122015 / Created On: mar 08,2015

Author: SmartX



When using universal print server 7.6 policy , in some cases the user cannot see any printer at the ICA session, even if the user is member of the group that should map the printer acording to the citrix policy.


There is a bug in citrix code that Cause this issue & you need contact Citrix Support to get a private fix


Citrix already have a private Universal print   fix for this issue. To obtain the fix, please contact Citrix Support and mention service request #64453550

Applies to

Universal printer 76-
Xenapp 65-
Xendesktop 76-