Selected Default Session Printer Not Retained in Future Sessions

Document ID: SX278650 / Created On: Jul 14, 2015 / Updated On: Jul 14, 2015

Author: Miki Rockey

Symptoms

When a user selects a session printer to be the default printer, it does not show up as the default printer in future sessions.

Cause

If the policy to Disable Default Printers is being enforced, this action is by design.

Resolution

This is by design. Policy assigned Session Printers (Network Printers) are always deleted at logoff.
To resolve this, configure the registry at the XenApp server to not delete Session Printers at logoff, which allows you to retain the default printer.
It can be also done by GPP settings.

  1. Create the subkey PrintingSettings under HKLM\Software\Citrix\ICA as HKLM\Software\Citrix\ICA\PrintingSettings
  2. In this new subkey, create a new DWORD 32 Bit value and name it DisableNetworkPrinterDisconnect.
  3. Double-click and set the value to 1.

 

Additional Information:

 

Applies to